Position: 10 Customer Relationship Officers (Credit Analysts)

Place of employment: Our branches in the Centre, West, and Littoral regions

Missions

  • Develop a client portfolio
  • Monitor clients’ accounts
  • Advise and build customer loyalty
  • Achieve and even exceed objectives assigned by management
  • Monitor loan repayments

Main Tasks

  • Resource mobilization
  • Development and monitoring of a client portfolio
  • Analyze loan applications and ensure their implementation
  • Present applications to the credit committee
  • Formalize credit files and ensure their implementation
  • Collect funds daily to ensure repayment of loans in the portfolio
  • Ensure compliance with repayment schedules
  • Prepare weekly reports on prospecting activities and repayment monitoring
  • Draft loan agreements and secure guarantees
  • Keep portfolio statistics up to date
  • Draft client reminder letters
  • Sell various products and services of FIGEC S.A.

Required Qualifications

PROFILE

  • Minimum of a Bachelor’s degree (Bac +3) in management/finance
  • Professional experience in the field is an asset
  • Strong analytical skills and good knowledge of the Banking and/or Microfinance sector
  • Availability, responsiveness, ability to work well under pressure, within tight deadlines, and on multiple tasks; rigor and perseverance required
  • Comfortable with making contacts and communicating in French and English (spoken and written)

Note: This job profile is indicative, and the activities described may vary depending on service needs.

Application file

Each application file must include the following documents:

  • A cover letter
  • A detailed CV with references
  • Copies of diplomas and certificates
  • Criminal record extract
  • Copy of National Identity Card (ID)
  • Location plan
  • Copy of work certificate(s)

Submission: Applications must be submitted either by email to info@figec-sa.cm, Doris.nono@figec-sa.cm or at the Secretariat of the General Management located in Bonamoussadi, near the BAO supermarket.

Deadline: Applications will be received no later than September 20, 2025, at 6:00 p.m. at the above address.


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