VACANCY ANNOUNCEMENT
AFGBCM/HRD/09-02-2026
Job Title: Small and Medium Enterprise Account Manager
Number of Positions: 2
Department: Corporate Clients (DCE)
Service: Small and Medium Enterprises
Location: Douala
Status: Managerial
Contract: Permanent
Publication Area: Internal / External
Main Mission: Develop and manage the client portfolio to achieve
assigned objectives.
MAIN ACTIVITIES
Research, development, and management of the SME client portfolio
• Implement the sales strategy related to the clients in their portfolio as well as the
overall objectives of the DCE;
• Prospect for new clients and offer them suitable products;
• Ensure follow-up with prospects;
• Listen to clients and anticipate their needs;
• Advise clients and offer products that meet their needs and expectations;
• Interact with internal bank entities to meet customer expectations with a view to their satisfaction
and loyalty;
• Develop the assigned portfolio of clients and prospects.
Participation in strategy and operations:
• Negotiate the terms of implementation of proposed solutions and products, and implement
risk management decisions;
• Structure financial offers and commercial proposals in line with customer expectations, while
respecting regulatory and internal bank constraints;
• Structure the commercial offer by leveraging internal expertise and ensure negotiation;
• Actively participate in the synergy of business lines to reach a consensus on decisions to be made and
actions to be taken;
• Contribute to risk management in collaboration with the Risk Management Department;
• Participate in defining the risk policy and its implementation for clients;
• Propose the portfolio budget in accordance with the bank’s commercial policy, and monitor the execution
of the approved budget;
• Conduct competitive intelligence for the market segments of the portfolio;
• Recover outstanding portfolio commitments;
• Prepare periodic activity reports and portfolio information.
REQUIRED QUALIFICATIONS AND EXPERIENCE REQUIRED SKILLS
• Minimum Bachelor’s degree (BAC+4) in banking and finance, business,
Marketing, ITB Level II Diploma, or any other
related discipline;
• At least 5 years of professional experience in
a similar position;
• Bilingualism (French-English) would be an asset.
✓ Knowledge
• Good knowledge of the banking environment; • Good knowledge of the bank’s
business lines/products/services ; • Good knowledge of banking regulations. ✓ Skills • Sales and commercial negotiation techniques; • Preparation of service offers; • Preparation of loan files; • Reporting methods; • Office software (especially Excel and PowerPoint); • Use of Flexcube. ✓ Personal Qualities • Integrity/probity • Interpersonal skills/listening skills • Organization/methodical approach/rigor • Self-control
HOW TO APPLY: Submitting your application Send your resume to rh.recrutement@afgbank.cm no later than Thursday, February 19, 2026, specifying “SME Manager” in the subject line. Any application received through a channel other than the one indicated will not be considered. If you have not been contacted three weeks after this date, please consider your application unsuccessful.
Human Resources Department, General Management
