Work location: Cameroon – Douala – Bonamoussadi
Main mission:
Reporting to: The branch manager is directly linked to the Deputy General Manager.
Direct the daily operations of the branch, manage a team, optimize journey planning and ensure customer satisfaction.
JOB RESPONSIBILITIES
Operational management:
Plan and optimize schedules, routes and bus rotation to ensure efficiency and compliance with deadlines.
Ensure the quality of service and manage unforeseen events (driver absence, incident). Monitor compliance of operations with current regulations (driving time, safety).
Team management:
Supervise, coach and motivate drivers and administrative staff.
Participate in the recruitment, training and evaluation of employees. Sales management and customer relations:
Manage customer relationships, build customer loyalty and prospect to acquire new contracts.
Be the point of contact for requests, complaints and disputes. Administrative and financial management:
e Manage the of Track expenses and analyze the
e Ensure the administrative management of transport and invoicing files. Manage the fleet of (maintenance, maintenance).
Minimum BAC + 5 in Logistics and Transport / Marketing or equivalent Be less than 35 years of age
Have at least (05) years of professional experience in a similar position
SPECIFIC TOOLS
Transport – Logistics – Services
IT tools
• Communication tools (Mail, memo) Pressure and stress
Atypical working hours
AUTONOMY
Leadership, ability to motivate and delegate.
Negotiation, prospecting and customer relationship management.
Organization, rigor, responsiveness, sense of service and ability to resolve
In carrying out his tasks, the agency manager must rely on:
His Job description or job description
20% e The company’s overall strategy 20%
His input or added value 60%
File to provide
Up-to-date Curriculum Vitae
• Cover letter (Mr. General Manager of MEN GROUP SA)
To be sent to the address sonia.awoue@men-logistrans.cm and karl.mouthe@men-logistrans.cm
Deadline for Submitting Files: October 31, 2025
