VACANCY ANNOUNCEMENT
BACM/HRD/16-01-2025
Job title: Branch Manager
Number of positions: 12
Department: Individual and Professional Clientele
Location: Douala, Yaoundé, Bafoussam, Bamenda, Limbe
Status: Executive
Contract: Permanent
Publication area: Internal / External
Main mission: Develop and make the agency’s portfolio profitable
OBJECTIVES AND MAIN ACTIVITIES
Objective 1: Supervise the granting of healthy credits
▪ Analyze the environment of the sector of activity and the financial situation of the client;
▪ Carry out customer visits based on the elements of the client’s request;
▪ Validate the credit conditions, account operation, and the preparation of the credit file;
▪ Validate excesses and overdrafts (DT).
Objective 2: Mobilize resources
▪ Mobilize resources from resource-holding segments;
▪ Validate the attractive conditions offered to customers to encourage them to save;
▪ Coordinate the monitoring of resources collected.
Objective 3: Manage the Sector’s customer business assets
▪ Plan and implement the actions necessary to develop the business assets in agreement with the
Director of Individual and Network Customers;
▪ Analyze the needs by customer segment with a view to formulating suitable competition or service offers;
▪ Check the compliance of customer opening files;
▪ Take steps with companies to present the Bank’s products and services;
▪ Ensure the profitability of the business assets.
Objective 4: Ensure the renewal of commitment files and propose new competitions
▪ Prepare reports of visits carried out by highlighting the opinion of customers on
the bank’s products and services,
▪ Validate the new conditions by motivating their commercial counterparts and their impact on
customer profitability;
▪ Validate customer file regularization memos.
Objective 5: Ensure monitoring activities
▪ Validate periodic reports;
▪ Report any deterioration in risk and propose corrective actions;
▪ Monitor the implementation of validated corrective actions;
▪ Validate irregular debit regularization memos;
Objective 6: Ensure debt recovery
▪ Supervise the recovery of credits granted;
▪ Contact customers by any means in the event of customer default;
▪ Propose a moratorium to the customer if necessary; if the irregularity persists, have the said customer served with formal notice;
▪ Forward the files to Commitments if all recovery attempts are unsuccessful;
▪ Downgrade and transfer the customer’s file to litigation if all attempts fail.
Objective 7: Ensure quality of service
▪ Ensure the cleanliness of the premises;
▪ Ensure that the service within the bank is delivered quickly, accurately and courteously;
▪ Coordinate the processing of customer complaints within the time limits.
QUALIFICATIONS AND EXPERIENCE REQUIRED SKILLS
▪ Bac + 4/5 minimum in Management, Finance, Banking,
Currency or other similar discipline
▪ Minimum experience of three (03) years in a
similar position or five (05) years as Account Manager
in the banking sector
▪ Bilingualism (French – English) would be an asset.
▪ Knowledge
* Good knowledge of financial analysis
* Good knowledge of banking products
▪ Know-how
* Mastery of banking techniques
* Mastery of sales techniques
* Good writing skills
* Mastery of office applications (Microsoft
PowerPoint – Excel – Word)
▪ Soft skills
* Integrity / probity
* Leadership / autonomy / innovation
* Organization / method / rigor
* Results orientation
* Analysis / synthesis
* Interpersonal skills / listening skills
Submission of Applications
Send your resume to rh.recrutement@banqueatlantique.cm no later than Sunday, January 26, 2025 ,


specifying in the subject line ”  Branch Manager + city”.
Any application received through a channel other than the one indicated will not be considered.
Three weeks after this date, if you have not been contacted, please consider that your application has not
been selected.
Human Resources Department – General Management

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