Position: Digital Bank Manager Intern Location: Yaoundé
Prima Finance and Investment Bank is a digital-first, Pan-African microfinance institution redefining the financial services landscape for the underserved. Our mission is to create an inclusive, agile, and technology-powered banking experience for micro-merchants, SMEs, informal sector workers, women entrepreneurs, and African diaspora communities.
Backed by global capital from SGC LLC Investments (Dubai) and anchored in Yaoundé, Cameroon, Prima is expanding across Africa with a strategic focus on fintech innovation, cross-border financial integration, SGC-aligned products, and inclusive banking infrastructure.
We are building not just a bank, but a movement.
ROLE SUMMARY
The Digital Bank Manager Intern will support the leadership and operations of Prima’s digital banking division. This role offers a unique opportunity to work at the intersection of fintech innovation, customer success, digital transformation, and Pan-African financial systems.
As a Digital Bank Manager Intern, you will be exposed to all functions of a modern digital bank, including platform management, mobile banking services, virtual client engagement, digital compliance, UI/UX coordination, product launches, transaction analytics, and customer acquisition strategy.
This role is ideal for ambitious, analytical, and digitally fluent individuals who want to learn how a digital bank is built and scaled across Africa.
Missions / Responsabilités / Activities
- Digital Platform Management Support Monitor the performance of Prima’s digital banking platforms (apps, mobile money integration, USSD services)
Could you identify technical or user experience issues and help in proposing solutions?
Coordinate between internal teams (IT, product, operations) for smooth digital service delivery - Customer Onboarding & Digital Experience Support the development and automation of digital client onboarding journeys.
I’d like for you to help me design FAQs, chatbot scripts, and self-service guides.
Review feedback from digital users to improve UX across devices and languages - Product Launch & Campaign Execution Contribute to the launch of new digital products, including mobile savings, digital loans, prepaid cards, and diaspora deposits.
Help coordinate the rollout process, monitor user adoption, and support promotional campaigns - Data Analytics & Reporting Compile and analyse user engagement, transaction volumes, drop-off rates, and channel performance.
Generate weekly dashboards and KPI reports for leadership reviews.
Use insights to support optimisation of digital banking processes - Cybersecurity & Compliance Collaboration Assist the Compliance and Risk team in monitoring digital transactions for KYC/AML adherence.
Support digital audit readiness, system log reviews, and client data protection assessments - Digital Transformation Projects Participate in cross-departmental task forces tackling the digitalisation of banking services.
Contribute to policy documentation and process digitisation initiatives.
Learn how blockchain, API banking, and artificial intelligence are integrated into Prima’s architecture.
Compétences / Exigences / Qualités
Education:Final year student or recent graduate in Banking, Financial Technology, Digital Innovation, Business Analytics, Information Systems, or related disciplines Specialised coursework or certification in digital banking, data analytics, or UX/UI is an added advantage.
Skills:Solid understanding of digital banking concepts, mobile money, and payment ecosystems Familiarity with CRM tools, analytics platforms (Google Analytics, Power BI), and project tools (Trello, Notion) Basic knowledge of core banking systems, APIs, or cloud infrastructure is a plus.
Soft Skills:Highly organised and detail-oriented Curious, proactive, and able to work autonomously Strong communication skills (English/French bilingualism preferred) Passionate about African development and fintech inclusion
LEARNING OUTCOMESGain real-time exposure to the operational and strategic functions of a digital bank Understand Pan-African banking trends, regulatory frameworks, and innovation opportunities. Learn how data, design, compliance, and technology intersect in a fast-scaling fintech firm. Access to mentorship from senior executives and global partners Potential for full-time placement upon successful internship completion
» Short cover letter describing your motivation and career aspirations
» Updated CV
Adresse e-mail: info@primamf.com
Subject: Digital Bank Manager Intern Application – [Your Full Name]
Required:Updated CV Short cover letter describing your motivation and career aspirations (Optional) Portfolio or digital product demo (if applicable)
Deadline: 29/08/2025
Prima Finance is an equal opportunity employer and strongly encourages youth, women, and underrepresented communities to apply.
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