RECRUITMENT NOTICE
AFGBCM/DRH/29-09-2025
Job title: Account Managers
Number of positions: 10
Department: Individual and Professional Clients
Location: Douala, Yaoundé
Status: Supervisor / Executive
Contract: Permanent
Publication area: Internal and external
Main mission: Contribute to the prospecting, development and loyalty of a client portfolio of individuals and professionals
MAIN ACTIVITIES
Research and development of resources
• Take steps with prospects to turn them into clients;
• Market the Bank’s products (savings products, loans, securities transactions, etc.) to clients;
• Collect resources from savings and investment products;
• Participate in the recovery of outstanding client commitments;
• Participate in the design and development of new products;
• Enhance and renew the client portfolio.
Customer portfolio management
• Open and monitor accounts;
• Improve the customer experience by managing and developing commercial relationships with customers;
• Propose solutions adapted to customers’ needs, by analyzing their resources, expectations and projects, in compliance with the bank’s commercial policy;
• Process credit requests from customers;
• Prepare credit files after assessment;
• Report suspicious transactions by monitoring the various movements in the accounts in their portfolio.
QUALIFICATIONS AND EXPERIENCE REQUIRED
SKILLS
• Minimum Bac +3 in Banking and Finance, Commerce, Distribution or any other similar discipline
• Minimum 5 years’ experience in managing a customer portfolio, preferably in the banking sector
• Bilingualism (French – English) would be an asset. Knowledge
• Good knowledge of the bank’s professions / products / services;
• Good knowledge of financial analysis.
Know-how
• Sales and commercial negotiation techniques;
• Preparation of service offers;
• Preparation of credit files;
• Reporting methods;
• Office tools (especially Excel and PowerPoint);
• Use of Flexcube.
Soft skills
• Integrity / probity;
• Good interpersonal skills / listening skills;
• Organization / method / rigor;
• Self-control.
HOW TO APPLY:
Submission of applications
Send your CV to rh.recrutement@afgbank.cm no later than Friday, October 10, 2025 , specifying in the
subject line ” Account Manager + city “.
Any application received through a channel other than the one indicated will not be considered.
Three weeks after this date, if you have not been contacted, please consider that your application has not
been accepted.
Human Resources Department General Management