AFGBCM/DRH/06-08-2026
Job title: Branch Manager
Number of positions: Several
Department: Retail and Professional Clients
Location: Cities within the branch network
Status: Executive
Contract: Permanent
Publication area: Internal / External
Main mission: The Branch Manager is responsible for leading, developing and managing the
branch’s activity, ensuring profitability and optimal value of its client portfolio.
MAIN ACTIVITIES
Supervise the granting of healthy loans
▪ Analyze the business environment and the client’s financial situation;
▪ Conduct client visits based on the client’s application;
▪ Validate credit terms, account operation, and the loan application file;
▪ Validate overdrafts and credit facility balances.
Mobilize resources
▪ Mobilize resources from segments with available resources;
▪ Validate attractive terms offered to clients to encourage them to save;
▪ Coordinate the monitoring of collected resources.
Manage the Sector’s client portfolio
▪ Plan and implement the actions necessary for developing the portfolio in agreement with the
Director of Retail and Professional Clients;▪ Verify the compliance of client account opening files;▪ Approach businesses to present the Bank’s products and services;▪ Ensure the profitability of the business.Ensure the renewal of loan applications and propose new financing options;▪ Prepare visit reports highlighting customer feedback onthe Bank’s products and services;▪ Validate new terms and conditions, justifying their commercial benefits and impact on customer profitability;▪ Validate memos for regularizing customer files.Perform monitoring activities:▪ Validate periodic reports;▪ Report any deterioration in risk and propose corrective actions;▪ Monitor the implementation of validated corrective actions;▪ Validate memos for regularizing irregular debits;Ensure debt collection:▪ Supervise the recovery of loans granted;▪ Contact customers by any means in case of customer default;▪ Offer the client a moratorium if necessary; if the irregularity persists, send a formal notice to the client;▪ Forward files to the Commitments department if all recovery attempts are unsuccessful;▪ Declassify and transfer the client’s file to litigation if all attempts fail.Ensure quality of service▪ Maintain the cleanliness of the premises;▪ Ensure that service within the Agency is delivered promptly, accurately, and courteously;
▪ Analyze the needs by customer segment in order to formulate suitable competition or service offers;
▪ Coordinate the timely processing of customer complaints.
REQUIRED QUALIFICATIONS AND EXPERIENCE REQUIRED SKILLS
• Minimum Bachelor’s degree + 4 years in Management, Finance, Banking,
Money or other similar discipline
• Minimum of three (03) years of experience in a
similar position or five (05) years as an
Account Manager in the banking sector
• Bilingualism (French – English) would be an asset.
• Knowledge
– Strong knowledge of financial analysis – Good knowledge of banking
products and services • Skills – Proficiency in banking techniques – Proficiency in sales techniques – Strong writing skills – Proficiency in office applications (Microsoft PowerPoint, Excel, Word) • Personal Qualities – Integrity/probity – Leadership/autonomy/innovation – Organization/method/rigor – Results-oriented – Analytical/synthesis skills – Interpersonal skills/listening skills Application Submission Send your resume to rh.recrutement@afgbank.cm no later than Thursday, August 13, 2026 , specifying ” Branch Manager” in the subject line. Any application received through a channel other than the one indicated will not be considered. If you have not been contacted three weeks after this date, please consider your application unsuccessful . Human Resources Department General Management
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