Job description (ENG)
Are you looking for what’s next?
We’re a global technology and services leader powering the brands of the future. We help well-known brands — the ones you use every day — improve their businesses through technology and integrated solutions across more than 70 countries and a wide range of industries, including technology, travel and telecommunications.
We’re also proud to be recognized year after year with awards such as World’s Best Workplaces, Best Companies for Career Growth, and Best Company Culture.
The role
As a Customer Support Specialist, you’ll be supporting a fintech client, that enables secure and instant online payments. We’re looking for someone who will help their customers via email and chat, primarily in English, while also supporting customers in other languages with the help of translation tools.
We’re looking for someone who is:
- People-first, energetic and solution-oriented, with a genuine interest in helping others
- Confident communicating in English (minimum B2 level)
- Comfortable working from our office in Riga (Kr. Valdemāra 21)
- Curious, adaptable and willing to learn
Previous customer support experience is a big plus, but what matters most to us is your attitude, communication style and willingness to learn!
What we offer:
- Performance-based bonuses
- Salary from 1100,- to 1200,- Euros / Gross
- A modern and cozy office in the heart of Riga
- Health insurance and a paid mobile phone plan
- A supportive and fun working environment
- The opportunity to develop your skills and grow within a global company
Start date: 02/11/2026
If that sounds like you, all you’ll need to do is complete our recruitment process which consists, short phone interview and one interview in English with our Recruiter and Team Manager. And, finally, a reference + clear criminal background check if offer is made.