RECRUITMENT NOTICE FOR A BRANCH MANAGER
For the needs of its services, CCM (Caisse Communautaire des Montagnes) SA, a second-
category EMF, is seeking applications for the following position:
Position: Branch Manager
Location: Yaoundé
Contract type: Permanent contract
Main missions:
• Lead and coordinate the activities of the agency;
• Ensure compliance with procedures and security on a daily basis;
• Assist the director in all Development actions.
Main responsibilities:
• Collect all mandatory information;
• Analyze the specific needs of the client (company and society) and finalize the sale; • Advise clients and prospects (company and society) on products and services adapted to their needs; • Carry out the entry into relationship while respecting compliance aspects; • Formalize and centralize information in the information system (opening an account (company and society) and handling product and service contracts sold); • Sell microfinance products and services; • Develop customer knowledge during interviews; • Develop knowledge of the customer and prospect portfolio and implement all types of commercial actions (rate and number of contacts to organize for example); • Analyze your portfolio; • Deepen the relationship with existing customers and develop the FDC through a conquest attitude based on the dedicated portfolio/segment (sponsorship); • Carry out targeted prospecting and customer approach actions; • Monitor customer risks on a daily basis; • Ensure control of credit risk when granting and monitoring operations; • Validate all credit files (PPO-PPI-Overdraft, taking guarantees); • Participate in monitoring pre-litigation actions: • Monitor current customer operations (checks, transfers, direct debits, credit deadlines, forcing, etc.) in compliance with the procedures in force: • Ensure proper compliance and respect the security rules of the operations initiated; • Issue means of payment; • Act against money laundering and terrorist financing operations; • Maintain activity statistics; • Ensure the reporting of monthly statistics to management; • Organize at least one agency meeting per week; • Analyze the monthly evolution of sales and others and report discrepancies as well as corrective measures;
• Report all doubtful debts to the Director and propose recovery measures;
• Any other tasks assigned by the hierarchy.
Desired profile:
• Minimum Bac + 3 in marketing, commerce, sales, finance, banking or any other equivalent diploma;
• Minimum 3 years of experience in a similar position.
Qualities:
• Tenacity and results orientation;
• Rigor and meticulousness;
• Organization and planning;
• Proactivity;
• Analysis and synthesis;
• Sense of risk;
• Change management;
• Cooperation and team spirit;
• Active listening.
Technical skills:
• Knowledge of the offer of microfinance products and services;
• Know the financial bases related to the account;
• Know how to implement sales, negotiation and prospecting techniques;
• Know how to understand the risk linked to the activity;
• Excellent command of office tools;
• Master the rules and procedures in force.
How to apply?
Interested candidates are requested to send us their CV (with half-photo on the CV) only to
the address recrutementsccm@gmail.com specifying the position in the subject.
Deadline for receipt of application files: 01/20/2025
