ECOBANK CAMEROUN SA is recruiting a Customer Service Manager

ready to work across the national territory.

The position is based in Douala.

Oversight supervision of branch Customer Counter Service (sales/marketing role), Customer Service back-office processes and Tellers/Operations processes, in accordance with the institution’s policies, approved procedures and Local Compliance.
JOB PROFILE
 
Experience & Education
     05 years in core banking operations
     Minimum University degree (BAC + 3/4)
 
Skills & Knowledge
     Ability to detect unauthorized changes on instruments presented.
     General understanding of Bank products, foreign exchange local. regulations, Quality oriented,
Personal Attributes
     Excellent interpersonal skills and ability to communicate,
     Strong people management and leadership skills.
     Very well organized and structured. Pro-actiVity and creativity.

APPLICATION PROCESS
Please submit your CV and motivation letter to ECM-Recruit@ecobank.com latest February 11th,
2024 at 5pm prompt with the subject “ Customer Service Manager   ”
NB: Only applications matching with the desired profile will be contacted