EASE is a dynamic and innovative company in the travel and tourism industry, dedicated to providing exceptional travel experiences to its customers. We value customer satisfaction, efficiency, and innovation in all our services.
As an executive assistant/Customer Service Manager, you will be the cornerstone of our customer satisfaction. You will oversee the customer service team and ensure that every customer interaction reflects EASE’s standards of excellence.
Responsibilities
- Effectively manage the General Manager’s schedule, appointments and travel.
- Prepare and follow up on meetings (invitations, materials, minutes, monitoring of decisions).
- Coordinate the flow of information between Management, internal teams and external partners.
- Write, format and proofread letters, notes, reports and presentations.
- Ensure the administrative and logistical management of the General Management office.
- Ensure the confidentiality and quality of strategic exchanges.
- Participate occasionally in cross-functional projects linked to the growth of the company.
Education + Experience
- Minimum Bac+3 diploma in Management, Executive Secretary, Communication or equivalent.
- Proven experience (3 to 5 years minimum) in a Management Assistant or Executive Assistant position.
- Excellent command of French and good knowledge of English (oral and written).
- Proficiency in office tools (Word, Excel, PowerPoint, Outlook).
- Excellent interpersonal, writing and organizational skills.
- High sense of confidentiality, rigor and proactivity.
- Ability to manage multiple priorities in a dynamic environment.
To apply
- Applications will be reviewed upon receipt and the position may be filled before the deadline.
Contact
- To apply, send CV + cover letter to career@ease-ts.com with the subject line ” Executive Assistant
