MAIN MISSIONS
Provide technical support to employees (installation, configuration and maintenance of IT equipment);
Diagnose and resolve hardware and software incidents;
Manage and secure access to IT tools (messaging, business software, etc.);
Ensure the administration and maintenance of networks and servers;
Implement data backup and recovery procedures;
Ensure technological monitoring and propose improvements in cybersecurity and IT optimization;
Train users in good IT practices and the use of internal tools.
QUALIFICATIONS
– Holder of at least a BAC + 2 / Bac + 3 in Computer Science, Networks, or Equivalent
• Bilingualism (English and French)
PROFESSIONAL EXPERIENCE
• Two (02) years of experience at least in the IT profession
REQUIRED SKILLS
Mastery of Windows 11 systems, Office Suite, Microsoft 365 and management software; Knowledge of network administration and cybersecurity;
Good analytical and technical problem-solving skills;
Team spirit and sense of service;
Excellent organization and rigor.
ADDITIONAL ASSETS
Experience in a consulting firm environment or in end-user support; Knowledge of ERP or tax management software;
IT certification (Microsoft, Cisco, ITIL, etc.).
HOW TO APPLY:
The application file consisting of the CV and cover letter to the attention of the General Manager of ECA SA must be sent exclusively to the following address: recrutement@ecaconseils.com , with the subject line << Application for the position of IT Support >>.
Deadline for submission of applications: May 11, 2025
NB: Only shortlisted candidates will be contacted
