for one of our esteemed clients operating in the Paint sector
MISSION
(1) KEY ACCOUNTS MANAGER
This position will manage a Dulux Color Centre, servicing wholesale and retail customers. This includes managing all aspects of store operations, including customer service, marketing, merchandising, inventory, financial reports and store safety.
This role will recruit and train store employees, establish work schedules and assignments, and provide guidance to help employees grow professionally. This position will also make external sales calls.
MAIN ACTIVITIES
• Responsible for the overall operation of the DCC and Colourshops including but not limited to customer service, marketing, merchandising, inventory, financial reports and store safety;
• Develop sales and customer service strategies for the business and ensures that sales and customer service plans are implemented;
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• Develop and communicate strategic sales plans to grow market share and sales revenue of the color centers and shops;
• Liaise with the CAP marketing department for implementation of the respective DCC Local Area Marketing/Sales plan and strategies;
• Ensure the color center employees operate in line with the Sales Policy;
• Safeguard the equity of CAP brands in the Company’s portfolio;
• Ownership for the demand planning process and metrics for the center aimed at ensuring center is stored to meet customer needs;
• Seeks leads for new business through contacts at existing accounts;
• Agree and ensure that sales, volume and profit targets are met;
– takes care of the efficient and optimum distribution of products to customers;
– handles compliance to Company sales policies by the sales force;
• Identify and assist in implementation of training programs for the sales force and customers;
• Collate and disseminate customer feedback to the head office promptly;
Liaise with the Agent to develop Annual Business Plan for the business;
• Submit weekly and monthly sales report on DCC operations.
• Accountable for all company assets including vehicles, equipment’s etc. allocated to the color center and
PROFILE
• Bachelor’s degree in business administration, sales or relevant field with at least 6 years’ experience in sales and marketing management;
• Proven experience as retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
Commercial awareness
Analytical mind and familiarity with data analysis principles
interested candidates should send their cvs in PDF format, specifying the reference 03225 to the following address:
recruitment@bassagal-consulting.com
the dealine for receptions of CVs is fixed for thr 10 May 2025.
only shortlisted candidates will be contacted
