Looking for a welcoming, pleasant, and stimulating environment where talent, dynamism, and innovation can flourish? We are the place for you. As part of our business development, we are recruiting: Inbound Customer Service Representatives fluent in Fulfulde.
Responsibilities: Manage inbound customer calls 24/7; Identify customer needs and provide support; Ensure follow-up and escalate information. Organizational Obligations: Must maintain professional secrecy and confidentiality; Must consistently demonstrate initiative; Must uphold the company’s brand image with colleagues and external stakeholders; Must comply with the company’s internal regulations; Must demonstrate ethics, fairness, and respect towards colleagues and management; Must embody the company’s values in all circumstances. Must have a good capacity for adaptation and an open mind; Must be flexible. Required recruitment criteria: Minimum of two years of post-secondary education (any field). Fluency in spoken French, spoken English, spoken Fulfulde, mastery of syntax and grammar, typing speed: 25 words/min
