Sales Manager
EX2400C6K Cameroon Category Sales and Business Development Posted Date 12/16/2024 Managers Full-time Permanent Flexible Working Times Express DHL International Cameroon SARL No travel required
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.https://googleads.g.doubleclick.net/pagead/ads?gdpr=1&gdpr_consent=CP5WeUAP5WeUAEsACBENAmEoAP_gAEPgAARgINJD7D7FbSFCwHpzaLsAMAhHRsCAQoQAAASBAmABQAKQIAQCgkAQFASgBAACAAAAICZBIQAECAAACUAAQAAAAAAEAAAAAAAIIAAAgAEAAAAIAAACAAAAEAAIAAAAEAAAmAgAAIIACAAAhAAAAAAAAAAAAAAAAgAAAAAAAAAAAAAAAAAAAQOhQD2F2K2kKFkPCmQWYAQBCijYEAhQAAAAkCBIAAgAUgQAgFIIAgAIFAAAAAAAAAQEgCQAAQABAAAIACgAAAAAAIAAAAAAAQQAAAAAIAAAAAAAAEAAAAAAAQAAAAIAABEhCAAQQAEAAAAAAAQAAAAAAAAAAABAAA&addtl_consent=2~2072.70.89.93.108.122.149.196.2253.2299.259.2357.311.313.323.2373.338.358.2415.415.449.2506.2526.486.494.495.2568.2571.2575.540.574.2624.609.2677.864.981.1029.1048.1051.1095.1097.1126.1201.1205.1211.1276.1301.1344.1365.1415.1423.1449.1451.1570.1577.1598.1651.1716.1735.1753.1765.1870.1878.1889.1958~dv.&client=ca-pub-8127528471213975&output=html&h=250&adk=3819105432&adf=319012167&pi=t.aa~a.1189538009~i.8~rp.1&w=308&abgtt=13&fwrn=7&fwrnh=100&lmt=1734779364&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=1921297977&ad_type=text_image&format=308×250&url=https%3A%2F%2Fcameroun.minajobs.net%2Femplois-stage-recrutement%2F31721%2F&fwr=0&pra=3&rh=257&rw=308&rpe=1&resp_fmts=3&sfro=1&wgl=1&fa=27&uach=WyJBbmRyb2lkIiwiOS4wLjAiLCIiLCJTTS1HOTU1RiIsIjEzMS4wLjY3NzguMjAwIixudWxsLDEsbnVsbCwiIixbWyJHb29nbGUgQ2hyb21lIiwiMTMxLjAuNjc3OC4yMDAiXSxbIkNocm9taXVtIiwiMTMxLjAuNjc3OC4yMDAiXSxbIk5vdF9BIEJyYW5kIiwiMjQuMC4wLjAiXV0sMF0.&dt=1734779364845&bpp=11&bdt=2436&idt=-M&shv=r20241212&mjsv=m202412090101&ptt=9&saldr=aa&abxe=1&cookie=ID%3Db361006cb2e7d767%3AT%3D1709807324%3ART%3D1734779299%3AS%3DALNI_MaMfsLPM2rKtsEtagh4uyT7AyoQLA&gpic=UID%3D00000d6b63fd17d1%3AT%3D1709807324%3ART%3D1734779299%3AS%3DALNI_Mas3alp5uQkqFbdxsznN9I60rwxUA&eo_id_str=ID%3Dd214c67c90b12ea2%3AT%3D1722265195%3ART%3D1734779299%3AS%3DAA-AfjbhUsCFU_Fga2UYJ44hdy9Y&prev_fmts=338×280%2C0x0&nras=2&correlator=1818403928870&frm=20&pv=1&u_tz=120&u_his=1&u_h=846&u_w=412&u_ah=846&u_aw=412&u_cd=24&u_sd=2.625&dmc=4&adx=52&ady=1172&biw=412&bih=718&scr_x=0&scr_y=0&eid=31089325%2C31089338%2C95344790%2C95345967%2C95347433%2C95340252%2C95340254&oid=2&pvsid=3432545213205742&tmod=370836774&uas=0&nvt=1&fc=384&brdim=0%2C0%2C0%2C0%2C412%2C0%2C412%2C718%2C412%2C718&vis=1&rsz=%7C%7Cs%7C&abl=NS&fu=1152&bc=31&bz=1&td=1&tdf=2&psd=W251bGwsbnVsbCxudWxsLDNd&nt=1&ifi=5&uci=a!5&btvi=1&fsb=1&dtd=85
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
Manage and develop the Business in Cameroon ensuring a profitable revenue growth for all channels in line with the Channel’s Business Plan and guided by the Country’s Commercial objectives.
Implement business strategies that have direct impact on organizational objectives and results. Make accurate decisions and recommendations that result in the achievement of business results and prevent major delays and additional expenditure.
Key Responsibilities
Manage and develop customer-focused service and at the same time operate as lead consultant to proposed performance improvement work based on customer needs.
Ensure there is an annual Business Plan for all Sales channels with clear objectives that are aligned with all the business segments, as well as targets as appropriate for the channels.
Create, maintain and develop a favorable DHL image with Decision-makers and Key Influencers to facilitate the growth of our DHL business.
Analyze, identify and deploy the most appropriate offer to the customers in order to earn and retain their confidence and loyalty.https://googleads.g.doubleclick.net/pagead/ads?gdpr=1&gdpr_consent=CP5WeUAP5WeUAEsACBENAmEoAP_gAEPgAARgINJD7D7FbSFCwHpzaLsAMAhHRsCAQoQAAASBAmABQAKQIAQCgkAQFASgBAACAAAAICZBIQAECAAACUAAQAAAAAAEAAAAAAAIIAAAgAEAAAAIAAACAAAAEAAIAAAAEAAAmAgAAIIACAAAhAAAAAAAAAAAAAAAAgAAAAAAAAAAAAAAAAAAAQOhQD2F2K2kKFkPCmQWYAQBCijYEAhQAAAAkCBIAAgAUgQAgFIIAgAIFAAAAAAAAAQEgCQAAQABAAAIACgAAAAAAIAAAAAAAQQAAAAAIAAAAAAAAEAAAAAAAQAAAAIAABEhCAAQQAEAAAAAAAQAAAAAAAAAAABAAA&addtl_consent=2~2072.70.89.93.108.122.149.196.2253.2299.259.2357.311.313.323.2373.338.358.2415.415.449.2506.2526.486.494.495.2568.2571.2575.540.574.2624.609.2677.864.981.1029.1048.1051.1095.1097.1126.1201.1205.1211.1276.1301.1344.1365.1415.1423.1449.1451.1570.1577.1598.1651.1716.1735.1753.1765.1870.1878.1889.1958~dv.&client=ca-pub-8127528471213975&output=html&h=250&adk=3819105432&adf=224688394&pi=t.aa~a.1189538009~i.41~rp.1&w=308&abgtt=13&fwrn=7&fwrnh=100&lmt=1734779364&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=1921297977&ad_type=text_image&format=308×250&url=https%3A%2F%2Fcameroun.minajobs.net%2Femplois-stage-recrutement%2F31721%2F&fwr=0&pra=3&rh=257&rw=308&rpe=1&resp_fmts=3&sfro=1&wgl=1&fa=27&uach=WyJBbmRyb2lkIiwiOS4wLjAiLCIiLCJTTS1HOTU1RiIsIjEzMS4wLjY3NzguMjAwIixudWxsLDEsbnVsbCwiIixbWyJHb29nbGUgQ2hyb21lIiwiMTMxLjAuNjc3OC4yMDAiXSxbIkNocm9taXVtIiwiMTMxLjAuNjc3OC4yMDAiXSxbIk5vdF9BIEJyYW5kIiwiMjQuMC4wLjAiXV0sMF0.&dt=1734779364845&bpp=9&bdt=2437&idt=-M&shv=r20241212&mjsv=m202412090101&ptt=9&saldr=aa&abxe=1&cookie=ID%3Db361006cb2e7d767%3AT%3D1709807324%3ART%3D1734779299%3AS%3DALNI_MaMfsLPM2rKtsEtagh4uyT7AyoQLA&gpic=UID%3D00000d6b63fd17d1%3AT%3D1709807324%3ART%3D1734779299%3AS%3DALNI_Mas3alp5uQkqFbdxsznN9I60rwxUA&eo_id_str=ID%3Dd214c67c90b12ea2%3AT%3D1722265195%3ART%3D1734779299%3AS%3DAA-AfjbhUsCFU_Fga2UYJ44hdy9Y&prev_fmts=338×280%2C0x0%2C308x250&nras=3&correlator=1818403928870&frm=20&pv=1&u_tz=120&u_his=1&u_h=846&u_w=412&u_ah=846&u_aw=412&u_cd=24&u_sd=2.625&dmc=4&adx=52&ady=2842&biw=412&bih=718&scr_x=0&scr_y=0&eid=31089325%2C31089338%2C95344790%2C95345967%2C95347433%2C95340252%2C95340254&oid=2&pvsid=3432545213205742&tmod=370836774&uas=0&nvt=1&fc=384&brdim=0%2C0%2C0%2C0%2C412%2C0%2C412%2C718%2C412%2C718&vis=1&rsz=%7C%7Cs%7C&abl=NS&fu=1152&bc=31&bz=1&td=1&tdf=2&psd=W251bGwsbnVsbCxudWxsLDNd&nt=1&ifi=6&uci=a!6&btvi=2&fsb=1&dtd=109
Identify shortfalls in our performance and in conjunction with the appropriate internal functions, determine and agree corrective actions to prevent loss of business.
Identify the present and future needs of the Sales team to achieve the channel’s Business plan and objectives.
Work with Finance to improve cash flow and also with HR on staffing need / head count.
Ensure that agreed Global, Regional and National commercial projects/initiatives are implemented and supported in country for maximum results.
Determine local sales tactics, and their priority, for adoption for all segments.
Ensure effective transfer of customers between the Relationship Business unit and other units (Direct and Tele-services) to help drive their continuous development, loyalty and to maximize the long-term benefits to DHL.
Manage the organizational inter-functional interfaces particularly between Ground Distribution and the Sales Channel.
Agree sales targets/objectives that are measurable and achievable annually/quarterly.
Plan, organize and direct the Business Unit in order to achieve targeted revenues and profitability.
Manage a team of individual contributors, viz: Field Sales and Retail Teams to achieve set objectives and keep them motivated.
Agree the customer service strategies relevant to the Relationship Business Unit with Customer Service as part of the customer engagement Team.
Agree with Customer on how to best make use of or the strategy to drive down cost per shipment by deploying e-Com tools.https://googleads.g.doubleclick.net/pagead/ads?gdpr=1&gdpr_consent=CP5WeUAP5WeUAEsACBENAmEoAP_gAEPgAARgINJD7D7FbSFCwHpzaLsAMAhHRsCAQoQAAASBAmABQAKQIAQCgkAQFASgBAACAAAAICZBIQAECAAACUAAQAAAAAAEAAAAAAAIIAAAgAEAAAAIAAACAAAAEAAIAAAAEAAAmAgAAIIACAAAhAAAAAAAAAAAAAAAAgAAAAAAAAAAAAAAAAAAAQOhQD2F2K2kKFkPCmQWYAQBCijYEAhQAAAAkCBIAAgAUgQAgFIIAgAIFAAAAAAAAAQEgCQAAQABAAAIACgAAAAAAIAAAAAAAQQAAAAAIAAAAAAAAEAAAAAAAQAAAAIAABEhCAAQQAEAAAAAAAQAAAAAAAAAAABAAA&addtl_consent=2~2072.70.89.93.108.122.149.196.2253.2299.259.2357.311.313.323.2373.338.358.2415.415.449.2506.2526.486.494.495.2568.2571.2575.540.574.2624.609.2677.864.981.1029.1048.1051.1095.1097.1126.1201.1205.1211.1276.1301.1344.1365.1415.1423.1449.1451.1570.1577.1598.1651.1716.1735.1753.1765.1870.1878.1889.1958~dv.&client=ca-pub-8127528471213975&output=html&h=250&adk=3819105432&adf=2937891334&pi=t.aa~a.1189538009~i.65~rp.1&w=308&abgtt=13&fwrn=7&fwrnh=100&lmt=1734779364&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=1921297977&ad_type=text_image&format=308×250&url=https%3A%2F%2Fcameroun.minajobs.net%2Femplois-stage-recrutement%2F31721%2F&fwr=0&pra=3&rh=257&rw=308&rpe=1&resp_fmts=3&sfro=1&wgl=1&fa=27&uach=WyJBbmRyb2lkIiwiOS4wLjAiLCIiLCJTTS1HOTU1RiIsIjEzMS4wLjY3NzguMjAwIixudWxsLDEsbnVsbCwiIixbWyJHb29nbGUgQ2hyb21lIiwiMTMxLjAuNjc3OC4yMDAiXSxbIkNocm9taXVtIiwiMTMxLjAuNjc3OC4yMDAiXSxbIk5vdF9BIEJyYW5kIiwiMjQuMC4wLjAiXV0sMF0.&dt=1734779364845&bpp=7&bdt=2437&idt=8&shv=r20241212&mjsv=m202412090101&ptt=9&saldr=aa&abxe=1&cookie=ID%3Db361006cb2e7d767%3AT%3D1709807324%3ART%3D1734779299%3AS%3DALNI_MaMfsLPM2rKtsEtagh4uyT7AyoQLA&gpic=UID%3D00000d6b63fd17d1%3AT%3D1709807324%3ART%3D1734779299%3AS%3DALNI_Mas3alp5uQkqFbdxsznN9I60rwxUA&eo_id_str=ID%3Dd214c67c90b12ea2%3AT%3D1722265195%3ART%3D1734779299%3AS%3DAA-AfjbhUsCFU_Fga2UYJ44hdy9Y&prev_fmts=338×280%2C0x0%2C308x250%2C308x250&nras=4&correlator=1818403928870&frm=20&pv=1&u_tz=120&u_his=1&u_h=846&u_w=412&u_ah=846&u_aw=412&u_cd=24&u_sd=2.625&dmc=4&adx=52&ady=4151&biw=412&bih=718&scr_x=0&scr_y=0&eid=31089325%2C31089338%2C95344790%2C95345967%2C95347433%2C95340252%2C95340254&oid=2&pvsid=3432545213205742&tmod=370836774&uas=0&nvt=1&fc=384&brdim=0%2C0%2C0%2C0%2C412%2C0%2C412%2C718%2C412%2C718&vis=1&rsz=%7C%7Cs%7C&abl=NS&fu=1152&bc=31&bz=1&td=1&tdf=2&psd=W251bGwsbnVsbCxudWxsLDNd&nt=1&ifi=7&uci=a!7&btvi=3&fsb=1&dtd=129
Ensure improved sales force effectiveness and efficiency in all the sales channels.
Ensure that correct reporting tools and templates are in place and being used to facilitate continuous and accurate measurement of business performance to the required standard.
Ensure customers are appropriately allocated to territories and ensure their effective transfer in between channels as at when due.
Participate in recruitment of suitable Sales train, coach, motivate, develop and evaluate their performance.
Create an environment that generates a high level of motivation and team spirit, in order to maximize available business opportunities and full potential of people within the Sales Channel.
Minimum Requirements
Education & experience
Demonstrate personal leadership skills
Strong ability to impact and influence
Negotiation skills
Customer orientation
Achievement drive and initiative
Excellent business / commercial acumen
Excellent communication and interpersonal skills
Strategic planner
Budgeting and Cost control skills
Minimum 6-8 years’ experience in multinational service company.
Fluent in English language and French
Good knowledge of the global/local air express and/or freight forwarding business
Ability to deals with cross-functional tactical issues
University master’s degree or relevant education.
We are looking forward to your application.
All applications must be submitted ONLINE at