5th floor, Elite Offices Building
Akwa- Rue Dubois de Saligny
BP: 2058 Douala
www.rodecconseils.com
We are:
RODEC CONSEILS, a company specializing in accounting and tax consultancy, headquartered
in Paris. We also have two subsidiaries in Cameroon and Benin. We support companies wishing
to develop their activities in these three countries, offering them a full range of services,
including:
– Accounting,
– Statutory auditing,
– Secretarial and legal services,
– Tax strategy,
– Economic and strategic intelligence,
– Delegated financial management,
– and human resources administration.
Our mission is to help companies structure their activities, optimize their processes,
strengthen their ESG (environmental, social and governance) impact and achieve their
objectives more quickly and efficiently. We are looking for a Guest Support & Data Analyst
(Night Shift).
Role: Guest Support & Data Analyst (Night Shift)
Location: Akwa, Douala
We are looking for a dedicated Guest Support & Data Analyst (Night Shift) with background
in hospitality to handle guest communication within the European zone between 10:00pm –
6:00am while also managing key analytical tasks for the company. This role is office-based and
requires both responsiveness to guests’ needs as well as the ability to gather, analyze, and
compile data reports.
Key Responsibilities:
Guest Support
• Be on standby to assist guests with check-ins, troubleshooting, and general inquiries.
Doing business at your side
RC/DLA/2023/B/7439 – Onecca ECP 278 – Share capital 2,000,000 XAF
• Follow provided policies, procedures, and walkthroughs to resolve common guest
issues.
• Escalate emergencies to the relevant contact if necessary.
• Keep a log of guest interactions for future reference.
Data Analysis & Reporting
• Collect, organize, and analyze data to generate reports for company decision-making.
• Compare property performance metrics (occupancy rates, revenue, expenses) by year,
locality, and property type.
• Audit company expenses, including cleaning costs, operational fees, and other
charges.
• Prepare financial summaries for internal use and client reporting.
• Assist in in-house accounting tasks, such as compiling financial data for audits.https://googleads.g.doubleclick.net/pagead/ads?gdpr=1&gdpr_consent=CQNvpkAQNvpkAEsACBENBfFoAP_gAEPgAARgINJD7C7FbSFCwH5zaLsAMAhHRsAAQoQAAASBAmABQAKQIAQCgkAYFASgBAACAAAAICRBIQIECAAAAUAAQAAAAAAEAAAAAAAIIAAAgAEAAAAIAAACAIAAEAAIAAAAEAAAmAgAAIIACAAAgAAAAAAAAAAAAAAAAACAAAAAAAAAAAAAAAAAAQNVSD2F2K2kKFkPCmwXYAYBCujYAAhQgAAAkCBMACgAUgQAgFJIAgCIFAAAAAAAAAQEiCQAAQABAAAIACgAAAAAAIAAAAAAAQQAABAAIAAAAAAAAEAQAAIAAQAAAAIAABEhAAAQQAEAAAAAAAQAAA&addtl_consent=2~70.89.93.108.122.149.184.196.236.259.311.313.323.358.415.442.486.494.495.540.574.609.864.981.1029.1048.1051.1095.1097.1126.1205.1276.1301.1365.1415.1449.1514.1570.1577.1598.1651.1716.1735.1753.1765.1870.1878.1889.1958.1960.2072.2253.2299.2373.2415.2506.2526.2531.2568.2571.2575.2624.2677.2778~dv.&client=ca-pub-8127528471213975&output=html&h=250&adk=3535737231&adf=3927811330&pi=t.aa~a.4238609582~i.78~rp.1&w=307&abgtt=13&fwrn=7&fwrnh=100&lmt=1744179973&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=1921297977&ad_type=text_image&format=307×250&url=https%3A%2F%2Fcameroun.minajobs.net%2Femplois-stage-recrutement%2F33549%2F&fwr=0&pra=3&rh=256&rw=307&rpe=1&resp_fmts=3&sfro=1&wgl=1&fa=27&uach=WyJBbmRyb2lkIiwiOS4wLjAiLCIiLCJTTS1HOTU1RiIsIjEzNC4wLjY5OTguMTM1IixudWxsLDEsbnVsbCwiIixbWyJDaHJvbWl1bSIsIjEzNC4wLjY5OTguMTM1Il0sWyJOb3Q6QS1CcmFuZCIsIjI0LjAuMC4wIl0sWyJHb29nbGUgQ2hyb21lIiwiMTM0LjAuNjk5OC4xMzUiXV0sMF0.&dt=1744179972727&bpp=9&bdt=2076&idt=-M&shv=r20250408&mjsv=m202504030101&ptt=9&saldr=aa&abxe=1&cookie=ID%3D08c2e045c8d07672%3AT%3D1743528619%3ART%3D1744179972%3AS%3DALNI_MYqzXOZyvS0KSCBPNHyr6hMPLqYaQ&gpic=UID%3D000010786437c2d9%3AT%3D1743528619%3ART%3D1744179972%3AS%3DALNI_MaOiJ8YzY1SmiEvPAXGbL2U6rKSpQ&eo_id_str=ID%3D402b63197984bd88%3AT%3D1737994449%3ART%3D1744179972%3AS%3DAA-AfjY5rRHuua3jWc3kesZOW9op&prev_fmts=337×280%2C307x1155%2C0x0%2C307x250&nras=3&correlator=2232066278446&frm=20&pv=1&u_tz=60&u_his=1&u_h=846&u_w=412&u_ah=846&u_aw=412&u_cd=24&u_sd=2.625&dmc=4&adx=52&ady=2916&biw=411&bih=717&scr_x=0&scr_y=0&eid=95355972%2C95355974%2C31091512%2C31091604%2C95353451%2C95344791%2C31090357%2C95357454&oid=2&pvsid=1276926964435677&tmod=1990549153&uas=0&nvt=1&fc=384&brdim=0%2C0%2C0%2C0%2C412%2C0%2C412%2C718%2C411%2C717&vis=1&rsz=%7C%7Cs%7C&abl=NS&fu=1152&bc=31&bz=1&td=1&tdf=2&psd=W251bGwsbnVsbCxudWxsLDNd&nt=1&ifi=6&uci=a!6&btvi=3&fsb=1&dtd=370
• Provide insights and recommendations based on data analysis.
Requirements:
The ideal candidate must be both people & data oriented, comfortable to navigate support operations during night time while also diving into metrics to drive business improvements. The below abilities are a ”must have”:
• Fluent in spoken and written English, as well as clear and understandable phone
communication.
• Strong analytical skills and experience working with financial data.
• Proficiency in Excel, Google Sheets, and data visualization tools.
• Ability to work independently with minimal supervision during the shift.
• Excellent written and verbal communication skills for guest interactions.
• Detail-oriented with a strong sense of responsibility.
• Background in accounting, auditing, or data analysis is a plus
Application details:
Interested candidates can apply by sending their resume and cover letter to
recruitment@rodecconseils.com.
