Our company, located in Douala, is expanding. We are dedicated to providing quality service to our customers and ensuring efficient management of our IT systems. To strengthen our technical team, we are looking for an IT Support Manager (Help Desk) M/F.
Missions:
Provide level 1 and 2 technical support to internal users on IT software and hardware
Diagnose and resolve technical incidents (networks, systems, applications).https://googleads.g.doubleclick.net/pagead/ads?gdpr=1&gdpr_consent=CP5WeUAP5WeUAEsACBENAmEoAP_gAEPgAARgINJD7D7FbSFCwHpzaLsAMAhHRsCAQoQAAASBAmABQAKQIAQCgkAQFASgBAACAAAAICZBIQAECAAACUAAQAAAAAAEAAAAAAAIIAAAgAEAAAAIAAACAAAAEAAIAAAAEAAAmAgAAIIACAAAhAAAAAAAAAAAAAAAAgAAAAAAAAAAAAAAAAAAAQOhQD2F2K2kKFkPCmQWYAQBCijYEAhQAAAAkCBIAAgAUgQAgFIIAgAIFAAAAAAAAAQEgCQAAQABAAAIACgAAAAAAIAAAAAAAQQAAAAAIAAAAAAAAEAAAAAAAQAAAAIAABEhCAAQQAEAAAAAAAQAAAAAAAAAAABAAA&addtl_consent=2~2072.70.89.93.108.122.149.196.2253.2299.259.2357.311.313.323.2373.338.358.2415.415.449.2506.2526.486.494.495.2568.2571.2575.540.574.2624.609.2677.864.981.1029.1048.1051.1095.1097.1126.1201.1205.1211.1276.1301.1344.1365.1415.1423.1449.1451.1570.1577.1598.1651.1716.1735.1753.1765.1870.1878.1889.1958~dv.&client=ca-pub-8127528471213975&output=html&h=250&adk=3819105432&adf=319012167&pi=t.aa~a.4269927312~i.8~rp.1&w=308&abgtt=3&fwrn=7&fwrnh=100&lmt=1720631444&num_ads=1&rafmt=1&armr=3&sem=mc&pwprc=1921297977&ad_type=text_image&format=308×250&url=https%3A%2F%2Fcameroun.minajobs.net%2Femplois-stage-recrutement%2F28531%2F&fwr=0&pra=3&rh=257&rw=308&rpe=1&resp_fmts=3&sfro=1&wgl=1&fa=27&uach=WyJBbmRyb2lkIiwiOS4wLjAiLCIiLCJTTS1HOTU1RiIsIjEyNi4wLjY0NzguMTIyIixudWxsLDEsbnVsbCwiIixbWyJOb3QvQSlCcmFuZCIsIjguMC4wLjAiXSxbIkNocm9taXVtIiwiMTI2LjAuNjQ3OC4xMjIiXSxbIkdvb2dsZSBDaHJvbWUiLCIxMjYuMC42NDc4LjEyMiJdXSwwXQ..&dt=1720631444277&bpp=8&bdt=2898&idt=8&shv=r20240708&mjsv=m202407090101&ptt=9&saldr=aa&abxe=1&cookie=ID%3Db361006cb2e7d767%3AT%3D1709807324%3ART%3D1720631441%3AS%3DALNI_MaMfsLPM2rKtsEtagh4uyT7AyoQLA&gpic=UID%3D00000d6b63fd17d1%3AT%3D1709807324%3ART%3D1720631441%3AS%3DALNI_Mas3alp5uQkqFbdxsznN9I60rwxUA&eo_id_str=ID%3De518b8621a3d1d1a%3AT%3D1706611762%3ART%3D1720631441%3AS%3DAA-AfjYd8CzLt4KsDkf6dgQq25OF&prev_fmts=338×280%2C308x652%2C0x0%2C358x280&nras=2&correlator=2836431059157&frm=20&pv=1&tl=en&ga_vid=270866785.1720631443&ga_sid=1720631443&ga_hid=1196797945&ga_fc=0&u_tz=180&u_his=1&u_h=846&u_w=412&u_ah=846&u_aw=412&u_cd=24&u_sd=2.625&dmc=4&adx=52&ady=1178&biw=412&bih=718&scr_x=0&scr_y=0&eid=44759837%2C42531706%2C44798934%2C95332926%2C95334508%2C95334525%2C95334580%2C95334828%2C95337058%2C31085163%2C31084186%2C95336521%2C31078663%2C31078665%2C31078668%2C31078670&oid=2&pvsid=802038412611307&tmod=440418180&uas=0&nvt=1&fc=384&brdim=0%2C0%2C0%2C0%2C412%2C0%2C412%2C718%2C412%2C718&vis=1&rsz=%7C%7Cs%7C&abl=NS&fu=1152&bc=31&bz=1&td=1&tdf=2&psd=W251bGwsbnVsbCxudWxsLDNd&nt=1&ifi=5&uci=a!5&btvi=3&fsb=1&dtd=56
Install and configure IT equipment (computers, printers, software).
Manage user accounts and access to various applications.
Set up and monitor preventive and corrective maintenance procedures for IT systems.
Document procedures and solutions to problems encountered.
Train and support users in the use of IT tools.
Profile sought:
Diploma in Computer Science or equivalent.
Minimum 03 years of experience in a similar technical support position, with team management experience desired.
Excellent knowledge of operating systems and computer networks.
Service oriented and ability to communicate effectively with users.
Analytical mind, responsiveness and autonomy.
Ability to manage priorities and work under pressure.
We offer:
A competitive salary with benefits.
A stimulating and modern work environment.
A stable and rewarding position within a company
We look forward to welcoming you to our team to improve our services and support our growth.

Deadline / Jul 31, 2024 4:30 PM
Apply ONLY online via the form available at: