Pan-African Savings & Loans Cameroon is currently looking for a Branch Manager in Douala for the needs of the Operations Department and the Agency Network. MISSION To lead, develop, organize and manage a center to implement the commercial policy of the establishment and define the objectives of the employees, Ensure the proper functioning of the agency, both in terms of customer reception and security. Activities Ensure that all agency activities are met and exceeded (savings, credit, remittances, other commissions, etc.) Set up and supervise monitoring operations and activities, regular field meetings, regular meetings, etc.) Monitor the activity of all agency DSAs Conduct field visits to carry out collection activities and visit savings customers Monitor the organization and progress of customer information sessions and the disbursement process Monitor all account opening files to ensure compliance of documents and information on the information system Ensure the implementation of recommendations made by internal audit, internal control, and external control body Ensure the smooth running of all agency activities for better quality of service Coach all agency staff Periodically evaluate the human resources at their disposal Ensure efficient management material and financial resources of Ensure the maintenance of a good social climate between all Agency staff Develop annual projections for the agency Update the zoning of its agency Conduct product-related analyses (causes and trends of delinquency, desertion, by sector, zone, etc.) Produce reports for the Operations Management1 and the Agency Network Analyze and provide feedback on operational and commercial policies and procedures Maintain a good relationship with customers by organizing information days for customers, visiting them, etc. Ensure strict compliance with the dress code and the cleanliness of the agency Be at least 30 years old Good at financial analysis and mastery of financial calculations Have a good knowledge of portfolio development and monitoring techniques; Have a good command of French and good knowledge of English would be an asset; Have good writing skills,analysis and synthesis;
Be of unfailing integrity;
Apply by sending your CV and cover letter to the following address:
candidatures_bm@rh.panafricanslcameroun.com
Deadline: July 27, 2024 at 5:30 p.m. sharp