JOB RESPONSIBILITIES
- Operational management of the desk
- Welcoming and advising customers on Wafacash products and services
- Supervision of operations (transfers, collections, currency exchange)
- Customer follow-up and loyalty
- Handling complaints promptly
- Prospecting for new clients and partners in the Nkongsamba area
- Regular reporting of activity to management
PROFILE SOUGHT
- Education: Minimum of 2-3 years of higher education in Business, Management, Finance or equivalent
- Experience: Minimum 2 years in a similar position, ideally in the money transfer, banking or microfinance sector
KEY SKILLS
- Expertise in money transfers and foreign exchange operations
- Computer tools (Office suite, business software)
- AML/CFT compliance and adherence to internal standards
- Leadership and team management
- Customer relations and a sense of service
- Rigour, organisation, commercial dynamism and a taste for prospecting
PRACTICAL INFORMATION
- Desired start date: September 7, 2026
- Duty station: Nkongsamba
- Application deadline: August 30, 2026 at 5:00 PM
TO APPLY
Send your CV in PDF format with the subject line: Desk NK Manager to: recrutement@wafacash.cm
