Company: MOVIKAZ
Position: Branch Manager (Agency Manager)
Employment Type: Full-Time
Location: Douala, Littoral Region, Cameroon
Monthly Salary: 100,000 FCFA
Date of Publication: October 31, 2026
ABOUT MOVIKAZ
MOVIKAZ is a company specializing in parcel collection and delivery, parcel shipping, and intercity travel ticket sales.
As part of its business expansion, the company is recruiting a dynamic, organized, and versatile Branch Manager to contribute to its commercial growth, operational efficiency, and brand visibility.
MAIN RESPONSIBILITIES
1. Agency Management and Operations
- Welcome, inform, and advise customers.
- Record parcel collection and delivery requests.
- Track parcels and coordinate operations with delivery personnel.
- Ensure quality service delivery and smooth agency operations.
- Handle customer complaints and prepare activity reports.
2. Business Development and Sales
- Prospect shops, businesses, companies, and online sellers.
- Identify and approach new clients and business partners.
- Present MOVIKAZ’s services and commercial offers.
- Develop and maintain a strong client portfolio.
- Conduct field sales visits and prospecting activities.
- Follow up with prospects and convert them into customers.
3. Digital Communication and Content Creation
- Create photo and video content for social media platforms.
- Conduct field reporting at agencies, shops, and partner locations.
- Produce videos showcasing MOVIKAZ’s services and activities.
- Edit short videos using tools such as CapCut.
- Design simple promotional visuals using Canva.
- Manage Facebook pages, TikTok, and WhatsApp Status updates.
- Respond to comments and messages on social media.
- Participate in the implementation of the marketing calendar.
4. Customer Follow-Up and Loyalty
- Contact customers after service delivery.
- Collect customer feedback, opinions, and suggestions.
- Maintain regular communication with existing clients.
- Identify customer challenges and propose appropriate solutions.
- Ensure customer satisfaction and long-term loyalty.
REQUIRED PROFILE
Educational Qualifications
- Minimum of Bac+2 in Business, Marketing, Communication, Management, or an equivalent field.
Technical and Professional Skills
- Good sales, interpersonal, and negotiation skills.
- Proficiency in Facebook, TikTok, and WhatsApp Business.
- Ability to create quality videos using a smartphone.
- Basic knowledge of video editing with CapCut.
- Basic graphic design skills using Canva.
- Comfortable with in-person and telephone prospecting.
- Excellent communication and customer relationship management skills.
Experience
- Experience in sales, delivery, transport, customer service, or community management will be an added advantage.
Other Requirements
- Willingness to travel for business activities and content creation.
- Ability to work independently and achieve results.
- Strong organizational skills and a proactive attitude.
EXPECTED QUALITIES
The ideal candidate should be:
- Proactive, creative, and full of ideas.
- Comfortable in front of a camera.
- Willing to take initiative and embrace challenges.
- Motivated by sales targets and business development.
- Passionate about customer service and satisfaction.
REMUNERATION
Monthly Salary: 100,000 FCFA
Performance targets will be established in the following areas:
- Business development and sales.
- Digital communication and content creation.
- Customer service quality.
HOW TO APPLY
Interested candidates should submit:
- An updated CV.
- A brief cover letter.
- Examples of previously produced videos or digital content, if available.
Email: recrutement@movikaz.com
WhatsApp: 672 452 881
Application Subject: Application – Agency Manager
JOIN MOVIKAZ
Join MOVIKAZ and actively contribute to the growth of a company that brings people together and facilitates their daily interactions.
MOVIKAZ – We bring you closer to what matters.
