JOB OPPORTUNITY – TFC (TENE FISH FARMING CENTER)

WE ARE RECRUITING!

TFC SARL is strengthening its team and is looking for a qualified candidate to fill the following position:

📌 Position: Customer Service Representative & Sales Assistant
👤 Gender: Male or Female
📍 Location: Yassa, Douala, Cameroon
📅 Availability: Immediate
⏳ Application Deadline: November 10, 2026

💼 MAIN RESPONSIBILITIES

1. Customer Relations & Sales

• Welcome, advise and assist customers through phone calls, WhatsApp, social media and in-person interactions.
• Convert customer inquiries into sales of fish fry, NutriAliva feed, kits, trays and training services.
• Prepare quotations and pro forma invoices.
• Monitor orders, deliveries and payments.
• Follow up with prospective and former customers and provide after-sales support.
• Achieve monthly sales targets.

2. Secretariat & Administration

• Manage management schedules, appointments and calls.
• Draft letters, pro forma invoices and reports.
• Register incoming and outgoing correspondence.
• Classify and archive documents.
• Maintain customer records and welcome visitors.

3. Digital Platforms Management

• Manage WhatsApp Business, Facebook and TikTok accounts.
• Respond promptly to messages and comments.
• Publish content according to the content calendar.
• Monitor platform statistics and customer reviews.
• Submit weekly activity reports.

🎓 REQUIRED PROFILE

• BTS or Bachelor’s degree in Business, Marketing, Communication or Executive Secretarial Studies.
• Minimum of 2 years of experience in sales, customer service or administrative support.
• Excellent oral and written communication skills. Knowledge of English is an advantage.
• Proficiency in Microsoft Word, Excel, WhatsApp Business and social media platforms.
• Good personal presentation, courtesy and a welcoming attitude.
• Strong persuasion, perseverance and problem-solving skills.
• Good listening, empathy and patience.
• Excellent organizational skills, responsiveness, honesty and discretion.

Female candidates are strongly encouraged to apply.

⭐ ADDITIONAL ADVANTAGES

• Experience in agro-pastoral activities, livestock farming or fish farming.
• Residence in or around Yassa, Douala.

📂 APPLICATION REQUIREMENTS

Interested candidates should submit:

• CV/Resume.
• Cover letter.
• Copy of diploma.
• Employment certificates.

📩 HOW TO APPLY

Email: tenecenter@gmail.com

WhatsApp: +237 691 61 52 52

Email Subject: Application – Account Manager

📍 Work Location: Yassa, Douala, Cameroon.

⚠️ Only applications submitted before the deadline will be considered.

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