Internal/External
SBO β Manager
- Job title : Head of Corporate Services
- Department : Corporate Services
- Reporting Line : Managing Director
- Contract type : Permanent
- LocationΒ Β Β Β : Douala
Job purpose
- β Ensure the management of UBAβs infrastructures, logistics management for the country office
- β Provide and ensure a conducive working environment for UBA staff.
Key Accountabilities
- β Define the yearly orientation/strategy of the Department
- β Coordinate all maintenance activities for all bank assets
- β Ensure that there are existing SLAs with vendors to ensure the maintenance of Bank assets
- β Coordinate the Procurement activities pan bank
- β Oversee administrative functions of UBA Corporate Services thereby ensuring the provision of timely, efficient and cost effective support services
- β Responsible for all issues concerning the bank’s equipment
- β Follow up and coordinate all new contracts engaged by the bank and review all old contracts and ensure their objectivity with the bank activity
- β Coordinate all logistics activities
- β Coordinate the Vendor Management activity
- β Coordinates the Fleet Management activity
- β Coordinate all Protocol and Lodging activities
- β Coordinate the Logistics for all the bank events and trainings
- β Coordinate all the banks Security and Safety activity
- β Follow up and ensure timely payment of all vendors
- β Coordinates the Bank Assurance function
- β Coordinate and ensure permanent availability of bank stationery and furniture
- β Coordinate the purchase of all bank Capex and opex,
- β Ensure the permanent adequacy of Corporate services activities with the bank policies, local regulations and UBA standards
- β Follow up all the bank projects and Real estate activity
Key Performance Indicator- β Timeliness in carrying out assigned tasks
- β Current vs. Budget
- β Cost vs. Quality
- β Customer service delivery index
- Minimum 05 years Logistics and Facilities Management experience
- β Banking operations, policies and procedures
- β Logistics and Transport
- β Procurement and Stock Management
- β Cost management
- β Facilities Management
- Skills/Competencies/Aptitudes
- β Problem solving skills
- β Multitasking
- β Ability to manage complexities
- β Negotiation skills
- β Numeracy skills
- β Supervisory skills
- β Coaching

