SchoolGood, the continent’s most innovative language learning platform, is seeking a motivated and passionate Telesales Representative to join our team in Cameroon.
Our mission: to help thousands of Africans master English through 100% online solutions.
Your main missions
· Contact prospects registered on our platform to present our offers to them.
· Understand customer needs and offer them the most suitable solution.
· Make sales by telephone and meet (or even exceed!) the set objectives.
· Ensure quality monitoring: relaunch, retain and develop the customer portfolio.
· Answer customer questions and handle complaints professionally.
· Maintain customer information, payments and feedback.
· Inform customers about SchoolGood news and promotions.
Desired profile
· ➡ Bac +1 minimum.
· ➡ Bilingual French / English imperative.
· ➡ At least 1 year of experience in telephone sales (call center, telesales or teleprospecting).
· ➡ Comfortable with digital tools (Microsoft Office, CRM, WhatsApp Business).
· ➡ Excellent oral and written communication.
· ➡ Commercial fiber, sense of negotiation and persuasion.
· ➡ Resilience in the face of stress and rejection: you love challenges!
· ➡ Team spirit and positive attitude.
What we offer
· A dynamic environment within a fast-growing company.
· A product that makes a difference and changes the lives of learners.
· A motivating compensation plan: fixed + bonuses based on objectives.
Interested?
Apply now by sending your CV and cover letter to contact@schoolgood.cm
Find out more: https://schoolgood.fr